Motor Body, Paint and Trim
If you withhold courtesy it may be ignored by the customer, but he will recognize it and it will react to the detriment of the business. ... Service never will properly be recognized until we get it into our heads that it is more than merely a repair shop proposition. ... The only difference is that in furniture selling your customer can ~ look at your wares, look over the prices on the tags, and, in fact, get all ... We do not like to go into a dirty store, nor do we like to be waited upon by uneivil clerks.
| Title | : | Motor Body, Paint and Trim |
| Author | : | |
| Publisher | : | - 1920 |
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