Pay Attention!

Pay Attention!

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Research by our colleague, Dr. Chip Bell, suggests that customers are eager to share stories about the good service ... customer service number to ensure that she returned the items correctly, shewasinformed that ifshe had a Sears store inanbsp;...

Title:Pay Attention!
Author: Ann Thomas, Jill Applegate
Publisher:John Wiley & Sons - 2010-04-15

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