ProMES is a way of motivating people to maximise their productivity. This book describes a series of cases where ProMES was applied to improve productivity in service and manufacturing organisations in a variety of different organisations and in different countries.8 Individual and Group Productivity Enhancement in a Service Setting Ad Kleingeld and Harrie van Tuijl This chapter focuses on the development and implementation of ProMES for about 300 technicians servicing photocopiers at client officesanbsp;...
Title | : | Productivity Measurement and Improvement |
Author | : | Robert D. Pritchard |
Publisher | : | Greenwood Publishing Group - 1995-01-01 |
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